St. Joseph's Mercy Health Center
HOT SPRINGS, Ark. – Dana Hill, RN recently agreed to step into the interim role of Emergency Department (ED) Unit Manager for St. Joseph’s Mercy Health Center.
Hill, who just recently completed one year of employment with the 309-bed hospital, had been serving St. Joseph’s as a Float Pool staff nurse, rotating between the ED and Intensive Care Unit.
“We were very pleased that Dana agreed to take on the interim role as ED Unit Manager,” said Steve Henson, ED-ICU Executive Director. “She was able to learn our ED processes by floating between it and ICU, but she also brings a fresh perspective with the significant outside experience she brings to the table.
“Dana has a strong background in performance improvement because of her previous work experience as a Quality Improvement Coordinator, Infection Control Nurse and Utilization Review Nurse. She also has a substantial amount of clinical experience in ED, ICU and home health settings.”
Hill has also served as an examiner for the Arkansas Institute for Performance Excellence. She lives in Magnet Cove with her husband, Lloyd, who teaches math at Magnet Cove Elementary School.
“I am excited about my new position with St. Joseph’s and hope to make it permanent,” Hill said. “We do a lot of things very well in our ED, but there is also room for improvement in a lot of areas. We have an excellent group of co-workers in place. They are experts in their area and work very well as a team, and I believe our department has an opportunity to have a huge impact on both patient and co-worker satisfaction.
“My faith – in the order of God, family and work – is very important to me,” said Hill, who along with her husband, Lloyd, has four children – 17-year-old Adam, 14-year-old Reed, 20-year-old Bobby and 15-year-old Ashley. “Working here not only allows me to live my life in that manner, it allows me to talk about it.
“That’s not possible just anywhere, and to me that’s one of the very refreshing things about St. Joseph’s and its Christian-based mission.”