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Diedrich named assistant VP of patient care services

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HOT SPRINGS, Ark. – St. Joseph’s Mercy Health Center recently promoted Michele Diedrich, RN, BSN, MA to Assistant Vice President of Patient Care Services-Chief Nursing Officer.

Previously and most recently, Diedrich, who has been with St. Joseph’s six years, served as Executive Director of Inpatient Services. In her new role, Diedrich oversees the inpatient division of Patient Care Services, Mercy Home Health, Emergency Department, Pharmacy and the Rehabilitation Services Department.

“It was with great pleasure that we appointed Michele Assistant Vice President of Patient Care Services-Chief Nursing Officer,” said Randy Fale, St. Joseph’s President and Chief Operating Officer. “In her position as Executive Director of Inpatient Services, she did an outstanding job of working with staff to better serve our patients.

“She has also grown personally within the organization, having recently received both her bachelor’s of science degree in nursing and a master’s degree in healthcare management.”

Prior to serving as St. Joseph’s Executive Director of Inpatient Services, Diedrich was 5 West Transitional Care Unit Manager from February of 2001 to March of 2004. She earned her master’s degree from the Little Rock branch of St. Louis, Missouri-based Webster University and her bachelor’s degree from the University of Arkansas for Medical Sciences. Diedrich also earned an associate’s degree in nursing from National Park Community College in 1989.

“I am honored and excited about my new position, but also a little bit apprehensive,” Diedrich said. “Fortunately for me, I work with a great group of co-workers, so I expect my transition to be a smooth one. In my prior positions, I always worked with nursing departments. I am excited about working with co-workers from other departments in the hospital.”

The 39-year-old Diedrich and her husband, Scott, live in Hot Springs. They have three children, a 13-year-old daughter Samantha, an 11-year-old son Logan and a 10-year-old daughter Rachelle.

“At St. Joseph’s, we have a great and very open culture,” Diedrich said. “It allows co-workers to develop, grow and learn. We look at every situation as an opportunity to develop and move things forward in a positive direction. We are not big on pointing a finger of blame, which is very refreshing and allows staff members to share ideas and concerns they might have regarding safety and satisfactions for both patients and co-workers. It all adds up to quality care.”

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