This letter is being sent to beneficiaries served by Preferred Family Healthcare and affiliated organizations. AFMC will be able to assist beneficiaries who have questions.Note this went out after the Arkansas Times began inquiring about PFH's letter to employees about the expected end of services. Some 700 employees will be affected, but potentially thousands of people in need of mental health services.
We recognize AFMC and state offices are not open tomorrow, as it's a state holiday, but in the interest of getting information to beneficiaries - we wanted people to know their options.
Beneficiaries are encouraged to reach out on Thursday and other weekdays during business hours. For those in the PASSE, care coordinators are available around the clock. If you know someone affected, please feel free to pass along.
If a client calls our crisis line tonight suicidal, who is their provider?And if you are in need of services today, July 4? Good luck with that.