by Max Brantley
The weekly memo from Ron Mathieu, director of the Bill and Hillary Clinton National Airport, mentions an ongoing subject of interest — wait times at the security screening at the airport. One point I've mentioned previously. A pilot project is new.
* Checkpoint Modeling: As we have discussed, staff and I will be working over the next 60 days with LeighFisher and TSA to create passenger-modeling information for the security checkpoint. Once completed, this data will help determine the optimum staff and equipment mix for the checkpoint. This effort is important, as this data is needed to support any configuration, equipment and or staffing changes requested from the TSA in the future.
* iQueue Pilot Program: Starting in early July, the airport will serve as a pilot program for an automated passenger wait time tracking system that will enable tracking of the passenger screening processing times using Bluetooth technology. The pilot program will run for 60 days, after which staff will make a decision regarding the acquisition of the system. If we do not choose to purchase the system, the system will be removed and there will be no cost to the airport. If, however, the system is purchased at the conclusion of the pilot program the acquisition cost will be approximately $90,000. I will keep you updated as the pilot program progresses.