No wonder Wal-Mart needs a high-priced PR team.
From the Wall Street Journal:
The Wal-Mart Stores Inc. worker fired last month for intercepting a reporter's phone calls says he was part of a larger, sophisticated surveillance operation that included snooping not only on employees, but also on critics, stockholders and the consulting firm McKinsey & Co.
As part of the surveillance, the retailer last year had a long-haired employee infiltrate an anti-Wal-Mart group to determine if it planned protests at the company's annual meeting, according to Bruce Gabbard, the fired security worker, who worked in Wal-Mart's Threat Research and Analysis Group. The company also deployed cutting-edge monitoring systems made by a supplier to ...
Wal-Mart Watch comments:
“Wal-Mart’s actions are paranoid, childish and desperate. Spying on reporters and critics won’t repair the grave reputational issues plaguing the company. CIA and FBI agents can’t fix Wal-Mart’s health care problem, and their thug-like tactics only confirm their critics’ charges. Wal-Mart should stop playing with spy toys and take the criticism of their business model seriously. The success of the company depends on it.”